Rosie Stevens
and I manage this role.
Associate Talent Acquisition Partner
Our Distribution team are now looking for a Warehouse Operative to join them in delivering a world-class experience behind the scenes at Harrods. This role sits within our Knightsbridge-based Distribution Centre, where the team plays a vital role in ensuring our restaurants, food halls, and retail spaces are replenished daily. From receiving deliveries to transporting goods across our unique store, this is a hands-on, fast-paced role where no two days are the same.
About the Role
In this role, you will be responsible for supporting the efficient operation of our Knightsbridge Distribution function. You'll report directly to the Team Leader and work closely with a dedicated group of operatives, ensuring that all internal deliveries are scanned, transported, and processed correctly. Your focus will be on replenishing our food halls and restaurants, ensuring timely, accurate distribution of stock across the store.
You'll be based in our kitchen and sub-basement areas, working on a rotational shift pattern, including weekends, between 6am–5am. Flexibility is key, as you'll be required to adapt to the evolving needs of the business. The role involves heavy lifting (up to 20kg), and you'll be on your feet in a busy, physically active environment.
Key responsibilities include:
- Scanning and transporting deliveries to the correct in-store locations.
- Ensuring warehouse picks are processed efficiently.
- Replenishing stock in the food halls and restaurants.
- Maintaining high standards of health & safety.
- Reporting stock and data discrepancies promptly.
- Following all internal processes and service standards.
This role is based on-site and follows a rotational shift schedule, working 5 days over 7. Weekend working is required.
About You
You will be a proactive and reliable team player, able to thrive in a physically demanding environment. You’ll be comfortable lifting heavy loads, walking long distances through the store, and ensuring that all your tasks are completed to a high standard and on time. You’ll take pride in your work and understand the importance of your role in supporting Harrods’ seamless operations.
You will:
- Have excellent attention to detail and communication skills.
- Be physically fit and comfortable lifting up to 20kg.
- Demonstrate flexibility and reliability in your working patterns.
- Work effectively as part of a team and independently.
- Be numerate, literate, and eager to learn.
- Ideally have experience in warehousing, hospitality, or a restaurant environment.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
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Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
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