Human Resources

Our HR Operations team encompasses teams Internal Communications, HR Services, Concessions, Payroll, Reward and Benefits, Workday integration and support. Our HR Services function provides exceptional day-to-day HR support to colleagues and leaders, supported by best-in-class HR technology. It also manages our Rewards and Benefit programmes and our Corporate Health Service, priding itself on delivering high quality advice and services for all our colleagues.

Our Talent team are made up of Resourcing, Talent Development and Employer Brand – all invested to ensure we engage, attract, recruit and retain the best talent who will thrive with us and help us grow.

Our team of HR Business Partners play a significant role at Harrods, partnering with senior leaders to build and implement people plans to enable the effective delivery of their functional business strategies.

We provide a range of programmes, courses and resources to help our colleagues excel at their jobs today, and to grow and develop in their career. Our specialist teams provide development in leadership, careers, The Art of Selling, core ‘human’ skills, and create a warm Harrods welcome for new starters, equipping them for their 90-day onboarding journey and beyond.

Our Employee Relations team are responsible for supporting the business to find successful solutions to employee relations issues ensuring best practice, using business knowledge and employment law expertise.

Our Inclusion and Wellbeing team has the needs of our colleagues at the focus of all their activity. This team includes Colleague Listening and works with our internal networks to ensure our colleagues are supported.