Rosie Stevens
and I manage this role.
Associate Talent Acquisition Partner
Our Distribution team are now looking for a Dispatch Operative to support the Nights Dispatch department in our Knightsbridge store. The dispatch team ensures all customer orders in the department are filled, Packed, transported and dispatched. Ensuring Harrods’ iconic service extends beyond our shopfloor and into the homes of our customers, bringing the magic of Harrods to customers around the world.
About The Role
In this role, you will play a key part in delivering seamless and high-standard dispatch operations throughout the night shift 11pm – 7am. Although this is a predominantly Monday to Friday role, weekend work may be required during peak periods. You’ll be responsible for the accurate packing and processing of customer and internal orders to Harrods’ luxury standards, handling items with care and precision.
You’ll work within a friendly and supportive team, reporting into the Night Manager and Team Leader.
Your responsibilities will include:
- Packing shopfloor and telesales orders with attention to luxury presentation and product safety.
- Handling a variety of items, including fragile products, using materials like tissue, hex wrap and pad pack.
- Manually lifting and processing parcels using IShipper and SAP systems to create compliant labels and invoices.
- Ensuring all international shipments meet customs and Hazmat requirements.
- Supporting internal collections from management offices, press office, and more as needed.
- Helping with courier desk duties and special deliveries.
- Maintaining a tidy and efficient dispatch environment.
- Assisting with pallet preparation and conveyer operations for export.
About You
You’ll be proactive, hardworking, and motivated by doing a job to the highest standard. You thrive in a structured, team-oriented environment and enjoy the satisfaction of delivering excellence—even when no one’s watching.
You will:
- Have a strong attention to detail and take pride in your work.
- Be confident using computers and open to learning systems like SAP and IShipper.
- Work well at night, showing consistency and focus during quieter hours.
- Enjoy physical, hands-on work and being on your feet.
- Be flexible and adaptable to business needs, including occasional weekend work.
- Be reliable, punctual, and an excellent team player.
- Ideally have previous experience in packing, warehousing or night shifts (though full training is provided).
This is an exciting time to join our growing team, where internal progression is encouraged and every team member is valued. With a family-like environment and plenty of support, you’ll be joining a workplace where people care about each other and about doing things the right way.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Hybrid at Harrods
At Harrods, we understand that every role is different. That’s why our approach to hybrid working is flexible. Some colleagues are fully on-site, while others split their time between the office and home – this is what we call ‘Hybrid’.
We believe in the value of coming together to connect, collaborate and learn, while also appreciating the benefits of focused work from home. Most hybrid roles involve being on-site at least three days a week, depending on business needs.
Related jobs
Salary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Fixed Term
Description
Our Distribution team is now looking for Warehouse Operatives to join us at our Thatcham site for the high season during the Christmas period. This is a fantastic opportunity to be part of a collabora
Reference
VAC- 47632
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Distribution team are now looking for a Warehouse Operative to join them in delivering a world-class experience behind the scenes at Harrods. This role sits within our Knightsbridge-based Distribu
Reference
VAC- 47547
Expiry Date
01/01/0001
Job managed by:
Rosie StevensJob managed by:
Rosie StevensSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Inventory Optimisation team is now looking for an Inventory Associate (stock count) to join our operations based at the Thames Valley Distribution Centre in Thatcham. This role is vital to maintai
Reference
VAC- 47016
Expiry Date
01/01/0001
Job managed by:
Sarah ManningJob managed by:
Sarah ManningSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Site Services team are now looking for a Site Service Operative to support the maintenance function in our state-of-the-art hub in Thatcham. About the Role This is a physical role which covers a l
Reference
VAC- 46899
Expiry Date
01/01/0001
Job managed by:
Sarah ManningJob managed by:
Sarah ManningSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Delivering world class service to Harrods’ most loyal clients and consistently exceeding their expectations is in our DNA. It goes without saying that our clients expect simplicity, ease, pace and mos
Reference
VAC- 34989
Expiry Date
01/01/0001
Job managed by:
Amelia TahirJob managed by:
Amelia TahirSalary
Location
Location
Thatcham
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Distribution team is now looking for a dedicated Warehouse Operative to support the seamless operation of our state-of-the-art hub in Thatcham. As part of the wider Supply Chain function, this rol
Reference
VAC- 34962
Expiry Date
01/01/0001
Job managed by:
Sarah ManningJob managed by:
Sarah ManningRead our insights

Content Type
EventsPublish date
08/04/2025
Summary
Last week, our Racial Equality and Diversity (R.E.A.D) network hosted Chai & Chat in honour of South Asian Heritage Month. Centered around the theme Roots to Routes, the session sparked me

Teaser
Buying & MerchandisingContent Type
Career StoriesPublish date
07/25/2025
Summary
At Harrods, every product that graces our shelves tells a story, and behind those stories are passionate professionals making it all happen. One such person is Chloe, a Buying Assistant in F

Teaser
In StoreContent Type
Career StoriesPublish date
07/25/2025
Summary
When you think of retail manager jobs, you might picture the usual mix of team targets, shift planning, and stock management. But step inside Harrods, and you’ll find something entirely different

Teaser
Distribution & WarehouseContent Type
Career StoriesPublish date
07/25/2025
Summary
A job in Distribution and Warehouse might not be the first thing that comes to mind when you think of Harrods, but behind every unforgettable shopping experience, there’s a dedicated team working h

Content Type
EventsPublish date
07/17/2025
Summary
H beauty and our LGBTQIA+ Network proudly stood together at Bristol Pride 2025, celebrating inclusivity, self-expression and community. #TogetherHarrods

Teaser
GeneralContent Type
EventsPublish date
07/14/2025
Summary
“Harrods is a very special place to work, and with the help of a fantastic team, we recently held our Long Service Evening. Our mission was to celebrate major milestones, recognise remarka

Teaser
GeneralContent Type
Career StoriesPublish date
07/11/2025
Summary
This week, we celebrated our annual Long Service Awards, a tribute to the incredible colleagues who’ve shaped Harrods not just through the years they’ve dedicated, but through the lasting

Teaser
AirportsContent Type
Career StoriesPublish date
07/10/2025
Summary
Have you ever walked through an airport and felt the buzz, the rush of people from all over the world, each with their own stories, journeys, and destinations? That’s the magic you become a part

Teaser
ApprenticeshipsContent Type
Career StoriesPublish date
07/10/2025
Summary
Starting out can feel overwhelming, but finding the right apprenticeship can be your ticket to a world of opportunity. Apprenticeships at Harrods are your backstage pass to the heart of retail, w

Teaser
In StoreContent Type
Career StoriesPublish date
07/08/2025
Summary
At Harrods, it’s the people who bring our store to life. We’re not just a department store; we’re a destination where world-class brands, experiences, and services come together, from fashion an

Content Type
NewsPublish date
07/03/2025
Summary
This is her story. This is Jordon. As part of our Pride celebrations, we’re shining a light on Jordon, the Social & Events Lead for Harrods’ LGBTQIA+ Network. She shares her story, who

Teaser
GeneralContent Type
Career StoriesPublish date
06/13/2025
Summary
What happens when a five-year-old joins his dad at work? This year for Father's Day, we invited Leo to spend the day with his dad Conrad, a Working Parents Board Member, asking quest
Recently viewed jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Buying and Merchandising
Contract Type
Fixed Term
Description
We are now looking for a Merchandiser to support our Fashion department. This is a fixed term contract until March 2026.About the Role As a Merchandiser on the fashion team, you’ll play a pivotal role
Reference
VAC- 47579
Expiry Date
09/06/2025
Job managed by:
Laura StainsbyJob managed by:
Laura StainsbySalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Distribution and Warehouse
Contract Type
Permanent
Description
Our Distribution team are now looking for a Warehouse Operative to join them in delivering a world-class experience behind the scenes at Harrods. This role sits within our Knightsbridge-based Distribu
Reference
VAC- 47547
Expiry Date
09/06/2025
Job managed by:
Rosie StevensJob managed by:
Rosie Stevens