MHE Trainer

Our Distribution Training team are now looking for a passionate Material Handling Equipment (MHE) Trainer to support the safe and effective use of material handling equipment across our operations. This role has been created due to growth and is a rare and exciting opportunity within the industry. This is a unique opportunity to deliver best-in-class training across our Thatcham site and occasionally at our iconic Knightsbridge store. You will play a vital role in maintaining Harrods’ high standards of safety, service and operational excellence. 

If you are passionate about helping others, proactive and enjoy contributing ideas which will make a positive impact then please apply, full induction and training will be provided and we are very happy to put the right person through various qualifications and accreditations to help them flourish in this role. 

About the Role 

You will take ownership of all material handling equipment (MHE) training, certification and associated compliance records. You will also contribute to wider Health and Safety projects and future training programmes across the business. Approximately 50% of your workload will be delivering training sessions and 50% will include health & safety checks and walkarounds as well as spotting opportunities where new training methods can be created. 

You will be responsible for: 

• Planning and delivering accredited training for the full range of MHE in use across Harrods Distribution- ranging from 1 day-1-week sessions. 
• Developing and driving future projects such as shaping the new staff induction at Thatcham. 
• Developing and delivering onboarding programmes, including a new Harrods induction for all Thatcham-based starters. 
• Supporting with minor Health and Safety projects, process improvements and training initiatives. 
• Supporting with equipment maintenance coordination and liaising with external engineers. 
• Managing your own diary. 
• Managing MHE checklists and ensuring relevant materials are replenished. 
• Maintaining all training, testing and certification documentation in line with accrediting body requirements (supported by our Health and Safety Administrator). 

Typically working 7.00am to 3.00pm Monday to Friday, with some flexibility required for occasional late shifts or travel to Knightsbridge (travel expenses and time covered).  

As part of the team at Thatcham, you will also benefit from a heavily subsidised canteen offering breakfast, lunch, dinner and all-day snacks, local recognition schemes with £25 prizes, exclusive giveaways, and staff trips to our Knightsbridge store. In addition, Harrods offers a range of company-wide benefits including up to 33% Harrods staff discount, subsidised medical and dental cover, discounted gym membership and more. 

About You 

You will be an approachable, confident and knowledgeable professional with either a strong background in operating material handling equipment or in delivering training and developing others. We can provide all the training you will need in MHE to be able to deliver engaging training sessions.  

You will: 

• Be a clear and effective, highly engaging communicator, confident delivering both practical and classroom-based training 
• Be proactive and show initiative to drive developments and improvements  
• Demonstrate good organisation and a proactive approach to managing documentation and training records 
• Be a self-starter who enjoys autonomy while also working collaboratively with the wider Health and Safety team 
• Have significant experience using a variety of MHE, such as forklifts, pallet trucks or similar vehicles (training qualifications are a plus, but not essential) 
• If you are looking for your next step into training or are an experienced trainer looking to work with one of the most recognisable luxury brands in the world, we would love to hear from you. 

About Us 

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. 

Our Promise to You 

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.  

Uniquely You  

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.  

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. 

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.