Sales Associate - Fromagerie

We are currently looking for a full-time Sales Associate to join our Fromagerie department within our one-of-a-kind Food Halls. You will be responsible for providing world class customer service, demonstrating exceptional industry and cheese knowledge, and building quality customer relationships to achieve business goals – all whilst being an ambassador for the Harrods brand.

As a Sales Associate in the Fromagerie department, you’ll enjoy a package that includes a salary of £28,554 + bonus, as well as access to our renowned Harrods benefits, including generous discounts across our store and restaurants.

About the Role

Our Sales Associates are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers. The hustle and bustle of our world-famous Foodhalls is like no other. The environment is fast moving, customer service focused and our Sales Associates are passionate and knowledgeable about all things food and drink.

As the world’s leading luxury department store, our teams are curious, collaborative and ambitious. They are at the forefront of industry trends and strive to exceed in every aspect of the role. You can expect each day to bring a new challenge and experience, our teams are trusted to work with autonomy whilst ensuring; high visual merchandising standards, adequate stock levels and replenishment, championing our Harrods Rewards scheme and our customer feedback surveys.

About You

With a taste for working with cheese, you will have a genuine passion for the department. You will build upon your previous experience in food retail or hospitality, whilst our expectations, standards, and pace will stretch and develop you. We are a friendly team that works collaboratively and shares pressures and challenges of our fast-paced environment.

You will also have:

• Passion for cheese  (with experience working in a fromagerie-focused role being advantageous but not necessary)
• Dedication to and discipline in your work, demonstrating a confident, composed approach with the ability to deliver great performance
• Great organisational and attention to detail skills, alongside strong communication skills
• Ambition and excitement for sales targets, striving to continually learn and develop to achieve more
• A reliable, hard work, and customer-focused attitude
• Self motivation, with a naturally curious disposition, keen to develop your product and industry knowledge

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart.  We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram