Restaurants Marketing Manager
- Full Time
- Hammersmith
- Creative, Marketing and Partnerships
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Our Marketing team are looking for a Restaurants Marketing Manager to join the team at a very exciting time as we continue to grow our restaurant portfolio with 22 restaurants and new openings planned for this year.
This role will execute and deliver the Restaurant Marketing Strategy, supporting the day-to-day management of all marketing, communications and promotional activity across the division.
About the Role
Reporting to the Group Marketing Manager, you will work closely with multiple stakeholders across the business including the Brand Experience teams around storytelling, social content and understanding our customers, the Restaurant and Operations teams. This is to ensure we are always operating with a commercial mindset and working with them to put our ideas into action. The Restaurants Marketing Manager will also work closely with our concession brand partners to spearhead and implement all strategic activity, driving brand awareness for each one of our incredible restaurants; all so unique from fine dining to casual dining demonstrating our voice of authority in this field.
You will understand and analyse both the macro and micro environment to inform the divisional KPI’s, strategic thinking and ideation. You will be a commercial thinker, and will understand the importance of analysing campaign performance to fuel future success.
You will also:
- Understand the existing Harrods Restaurants brand positioning, how to maintain and develop it through innovative thinking.
- Demonstrate in-depth knowledge of the macro trends and influences to help shape and improve each campaign.
- Manage and own the Integrated Marketing Calendar, delivering all activity and monthly marketing plans.
- Own and deliver the channel plan and strategy for New Restaurant Openings.
- Work with the data and insight provided by the Customer Insight Team and identify new opportunities and activations.
- Working closely and collaboratively with the Project Delivery Team and wider Brand Experience Division to deliver integrated marketing projects and campaigns.
- Work with the PR and social media team on delivery of press, earned media strategy and activations for each restaurant.
- Work closely with operations, sales & events teams on driving monthly reservations & events targets through strategic planning.
About You
You will have a genuine passion for hospitality and understanding of how to market to a luxury audience. Experience working within the restaurant industry is essential, as is a strong interest and knowledge of the London dining scene.
You will be a creative thinker with proven history of omnichannel campaign management, a team player with a can-do attitude who thrives on delivering to tight deadlines, a confident and forward-thinking team manager and you will have strong communication skills to build relationships across departments.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll receive an excellent benefits package, including a company pension, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Permanent
Description
We are looking for a Digital Personalisation Executive to join our Digital team at Harrods. Your primary responsibility will be to set up and execute effective personalisation campaigns on our app and
Reference
VAC- 44412
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Fixed Term
Description
Our Creative Content team have an exciting opportunity for a dynamic, dedicated Beauty Writer to join the team on this 12 month fixed term contract, where you will create and craft copy across Harrods
Reference
VAC- 44951
Expiry Date
01/01/0001
Job managed by:
Sarah ManningJob managed by:
Sarah ManningSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Permanent
Description
Join our dynamic team at Harrods as a Social Media Executive, where you'll play a pivotal role in shaping and managing our social media presence across Harrods and H beauty platforms. About the Role
Reference
VAC- 44804
Expiry Date
01/01/0001
Job managed by:
Sarah ManningJob managed by:
Sarah ManningSalary
Location
Location
Hammersmith
Job Type
Full Time
Sector
Creative, Marketing and Partnerships
Contract Type
Permanent
Description
We are looking for a Senior Insights Analyst to join our Digital team at Harrods. In this role you will use creativity and initiative to help internal clients to explore new ways of engaging with our
Reference
VAC- 43542
Expiry Date
01/01/0001
Job managed by:
Matthew ShepherdJob managed by:
Matthew ShepherdRead our insights

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
For #InternationalWomensDay this year, we’re shining a spotlight on colleagues across Harrods. We’ve asked them to share their achievements, proud moments, and the diverse roles they hold

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
"Hello, my name is Luboslava Sevcikova, and I am a Uniformed Security Officer at Harrods. My journey began in July 2009, when I started working in Childrenswear. Over a year ago, I made th

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Meet Nicola, the General Store Manager for our new H beauty in Silverburn, Glasgow. Hear about her journey in the beauty retail industry and what excites her most about leading our newest

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Welcome to H beauty. Whether it’s finding the perfect red lipstick or sharing skincare secrets, we believe that beauty is about more than what’s on the shelves; it’s about the connections

Teaser
Early CareersContent Type
EventsPublish date
02/20/2025
Summary
This year, we celebrated National Apprenticeship Week 2025 by bringing together our talented apprentices and leaders for a series of inspiring learning and networking events. From gaining
Teaser
RetailContent Type
Career StoriesPublish date
02/17/2025
Summary
This week, we caught up with Alex Campos, Personal Shopper at Harrods. When Alex arrived to talk to us, he was effortlessly juggling an armful of dresses and bags of Jimmy Choo heels, handpicked

Teaser
Only at HarrodsContent Type
EventsPublish date
01/24/2025
Summary
"The Harrods Awards for Excellence is the most coveted recognition at Harrods, a true testament of dedication, passion, and exceptional performance. This year, we had 9 categories, 43 shor

Teaser
Only at HarrodsContent Type
Career StoriesPublish date
01/23/2025
Summary
Last year, Gaelle, the Restaurant Manager of Harrods Tea Rooms in Shanghai, visited The Georgian in Knightsbridge to immerse herself in the tradition of our iconic afternoon tea. During he

Teaser
Only at HarrodsContent Type
NewsPublish date
01/23/2025
Summary
The Harrods Awards for Excellence (HAFE) celebrate the outstanding talent, dedication, and achievements of our colleagues across the business. In this special video, six previous winners s

Teaser
Belonging & InclusionContent Type
EventsPublish date
12/24/2024
Summary
Reflecting on an incredible 2024 with our Belonging networks. From inspiring talks and engaging workshops to fun quizzes and an unforgettable fashion show, our networks have fostered commu

Teaser
Head OfficeContent Type
EventsPublish date
12/24/2024
Summary
Last week, our Hammersmith location was transformed into a Christmas wonderland, thanks to the incredible Hammersmith Committee. Over three festive days, the community gathered to enjoy a

Teaser
Early CareersContent Type
NewsPublish date
12/23/2024
Summary
Last week, we had the pleasure of catching up with Louie, one of our talented Retail Academy apprentices, currently in his first rotation. Louie sat down with us to share his experience of the
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs