Stock Controller

Our Fine Watches & Jewellery team is now looking for a Stock Controller to oversee and support the end-to-end stock journey within Luxury Jewellery. This is a unique opportunity to work behind the scenes in one of the most prestigious departments in the world, ensuring the efficient and accurate flow of our exceptional pieces.

About the Role

As a Stock Controller, you will play a vital role in ensuring that the right product is in the right place at the right time. From the secure vault to the shop floor, you’ll manage the accurate flow of goods, verifying deliveries, performing thorough quality control checks, and maintaining meticulous records.

You’ll also support the safe dispatch of repairs and coordinate stock movements for events, photoshoots, hallmarking, and returns. By maintaining accurate trackers and following strict security protocols, you’ll enhance both operational efficiency and the customer journey.

Key responsibilities include:

• Accurately verifying deliveries and performing quality control on all goods
• Managing stock levels within the vault and escalating where needed
• Coordinating inbound and outbound stock movements for events, repairs, and suppliers
• Maintaining trackers for repairs, hallmarking, and shipments
• Ensuring the vault and packaging areas are kept organised and secure at all times
• Using SAP and Microsoft Office to maintain accurate, up-to-date records and reports
• Supporting the wider team with stocktakes and meeting deadlines during peak trade

This role is based at our Knightsbridge store and requires flexibility around working hours to meet the needs of the business.

About You

You’re someone who is enthusiastic, detail-oriented, and eager to build or grow a career in stock operations. With strong organisational skills and a proactive mindset, you thrive in a fast-paced environment where precision and reliability are key.

You will:

• Have excellent time-management skills and the ability to juggle multiple priorities under pressure
• Be confident using Excel, Outlook, and Microsoft Office (experience with SAP is a plus, but not essential – full training will be provided)
• Be proactive and detail-driven, with a consistent focus on accuracy
• Communicate clearly and professionally with colleagues at all levels
• Be adaptable, reliable, and willing to learn quickly
• Show pride in maintaining high standards of organisation and security

This is a fantastic opportunity for someone passionate about operations, who wants to be part of a prestigious team in a luxury retail environment.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.