Unnati Gandhi
and I manage this role.
Associate Resourcing Partner
High Value Cash Associate
- Full Time
- Knightsbridge
- Security
- Permanent
This vacancy has expired
This vacancy has now expired. Please see similar roles below...
Our Transaction Services team are looking for High Value Cash Associates to join our ever growing team here at Harrods. As a High Value Cash Associate you will be responsible for providing support to the Harrods business in addressing all transaction related queries along with supporting our retail teams in resolving all high value cash transaction queries. You will use your customer service skills to offer world class service to all internal stakeholders and external customers on a daily basis.
About the Role
In this role you will be responsible for attending to high value cash transactions, as well as conduct the required business processes to finalise customer transactions whilst providing the required customer due diligence. This includes the management and process of payments made to Harrods via bank transfer. This role is a blend of customer facing and office based responsibilities.
As a High Value Cash Associate you will support the Harrods Retail teams by providing expert advice, guidance and coaching both over the phone and in-person. Ensure the correct processes and procedures are followed for transactions to be completed successfully.
Please note this is an on-site role, requiring presence in Knightsbridge five days per week and includes evening and weekend work.
About You
You will understand that every interaction with a customer and colleagues counts. You shall go above and beyond to show people you care and take an interest in getting to know people and building strong relationships with them.
You will also :
- Have strong computer literacy (Microsoft Office essential).
- Have good knowledge of Anti Money Laundering legislation (essential).
- Have a strong customer service focus when dealing with both internal and external parties.
- Be excellent in time-management with the flexibility to adapt to changing priorities.
- Be able to ensure that customer retail experience is at the forefront of decision making.
- Be able to have difficult conversations with customers.
- Be able to perform duties effectively with minimum supervision and guidance.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you’ll enjoy a package that includes a competitive salary package plus commission, a company pension, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our restaurants) and a season ticket loan.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Belonging & Inclusion
At Harrods, we embrace a broad definition of diversity, from gender, sexuality, ethnicity, disability, background, and experience to other dimensions such as lifestyle and family responsibilities.
Our goal is to increase the representation of all dimensions to reflect the customers we serve and the increasingly diverse and global marketplace we operate in.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Security
Contract Type
Permanent
Description
Our Security Team is looking for Uniformed Security Officers to join their diverse and experienced team. The Uniformed Security Officers are responsible for preventing and detecting offences against s
Reference
VAC- 22849
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Security
Contract Type
Permanent
Description
We are currently looking for full time Uniformed Security Team Manager to join our established Uniformed Security team. The Uniformed Security team are responsible to ensure the safety and security of
Reference
VAC- 44690
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Security
Contract Type
Permanent
Description
We are seeking an experienced Investigation Manager within Loss Prevention to design and implement comprehensive strategies aimed at mitigating risks associated with theft, fraud, and other losses. In
Reference
VAC- 44251
Expiry Date
01/01/0001
Job managed by:
Unnati GandhiJob managed by:
Unnati GandhiRead our insights

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
For #InternationalWomensDay this year, we’re shining a spotlight on colleagues across Harrods. We’ve asked them to share their achievements, proud moments, and the diverse roles they hold

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
"Hello, my name is Luboslava Sevcikova, and I am a Uniformed Security Officer at Harrods. My journey began in July 2009, when I started working in Childrenswear. Over a year ago, I made th

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Meet Nicola, the General Store Manager for our new H beauty in Silverburn, Glasgow. Hear about her journey in the beauty retail industry and what excites her most about leading our newest

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Welcome to H beauty. Whether it’s finding the perfect red lipstick or sharing skincare secrets, we believe that beauty is about more than what’s on the shelves; it’s about the connections

Teaser
Early CareersContent Type
EventsPublish date
02/20/2025
Summary
This year, we celebrated National Apprenticeship Week 2025 by bringing together our talented apprentices and leaders for a series of inspiring learning and networking events. From gaining
Teaser
RetailContent Type
Career StoriesPublish date
02/17/2025
Summary
This week, we caught up with Alex Campos, Personal Shopper at Harrods. When Alex arrived to talk to us, he was effortlessly juggling an armful of dresses and bags of Jimmy Choo heels, handpicked

Teaser
Only at HarrodsContent Type
EventsPublish date
01/24/2025
Summary
"The Harrods Awards for Excellence is the most coveted recognition at Harrods, a true testament of dedication, passion, and exceptional performance. This year, we had 9 categories, 43 shor

Teaser
Only at HarrodsContent Type
Career StoriesPublish date
01/23/2025
Summary
Last year, Gaelle, the Restaurant Manager of Harrods Tea Rooms in Shanghai, visited The Georgian in Knightsbridge to immerse herself in the tradition of our iconic afternoon tea. During he

Teaser
Only at HarrodsContent Type
NewsPublish date
01/23/2025
Summary
The Harrods Awards for Excellence (HAFE) celebrate the outstanding talent, dedication, and achievements of our colleagues across the business. In this special video, six previous winners s

Teaser
Belonging & InclusionContent Type
EventsPublish date
12/24/2024
Summary
Reflecting on an incredible 2024 with our Belonging networks. From inspiring talks and engaging workshops to fun quizzes and an unforgettable fashion show, our networks have fostered commu

Teaser
Head OfficeContent Type
EventsPublish date
12/24/2024
Summary
Last week, our Hammersmith location was transformed into a Christmas wonderland, thanks to the incredible Hammersmith Committee. Over three festive days, the community gathered to enjoy a

Teaser
Early CareersContent Type
NewsPublish date
12/23/2024
Summary
Last week, we had the pleasure of catching up with Louie, one of our talented Retail Academy apprentices, currently in his first rotation. Louie sat down with us to share his experience of the
Discover more about our benefits
Health and happiness at work is a priority to us, and we have an extensive benefits package and recognition programmes to support you during your time with us. From up to 33% employee discount off in-store, pension plans and healthcare initiatives we offer a diverse range of benefits that you can enjoy.
Find out moreRecently viewed jobs