Finance Payments Reconciliation Assistant

Our Finance team are now looking for a Finance Payments Reconciliation Assistant to join them here at our Harrods headquarters in Hammersmith on a permanent basis.

About the Role  

In this role you will have the responsibility of being the main point of contact for our payment partners, replying promptly to any queries via phone or email. You will coordinate with the partners as well as other internal teams to ensure we have up to date terms agreed and this information is inputted correctly into the system.

This calls for excellent interpersonal skills as well as time management which will support you in other daily duties, including:

• Liaising with payment partners to prevent chargeback losses.
• Creating reports for our payment partners at month end.
• Having responsibility for some tender and deposit balance sheet accounts ensuring that Harrods maintains accurate details relating to deposits.
• Reviewing and investigating failed point of sale revenues between the Point of Sale Tilling and SAP Systems for all of our sites.
• Sending out all relevant documents and completing all administration for the above.

Depending on your role, you may be fully on-site or have a mix of on-site and home working – this is what we refer to as ‘Hybrid’. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
 

About You 

You will have strong administrative skills, great attention to detail and the ability to switch between tasks when needed, ensuring all administration is completed in line with key dates across the financial year. 

You will also have:

• PC Literacy (Excel, Outlook and SAP).
• Excellent relationship building skills.
• A natural tenacity, able to work autonomously as well as within a team.
• The ability to communicate clearly across all levels of the business.
• An interest in finance and figures.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return you’ll receive an excellent benefits package, including a company pension, flexible working, 22 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods