Creative Services Manager - Partnerships

Our Creative Content team are now looking for a Partnerships Creative Services Manager to join them in playing a key part in shaping and implementing new processes and workflows that support the delivery of high-quality content across multiple channels in partnership with external brands in accordance with Harrods' strategy.

Please note this is a part-time position spanning four days per week.

About the Role 

The Partnerships Creative Services Manager will oversee the workflow, delivery and approval of paid brand partnerships. This involves managing the creation of content promoting products, launches, collaborations and more across Harrods' website, email, Push, social and direct mail channels. 

The Partnerships Creative Services Manager will take ownership of enhancing the briefing process and the creative workflow operations (implementing new systems and efficiencies when applicable), whilst collaborating broadly across the Creative Content and Marketing and Partnerships teams to ensure project brief objectives and deadlines are met 

About You 

You will have extensive project or workflow management experience in an operational capacity within a fast-paced, creative environment. You’ll also have strong commercial acumen and understanding of brand investment and project P&Ls, with a proven ability to deliver projects within tight deadlines (all whilst maintaining exceptional attention to detail and quality).

You also have – 

• The integrity, energy and enthusiasm to multi-task whilst also being able to motivate, inspire and lead others to work in a collaborative way.
• Proven experience of the ability to simultaneously manage day-to-day workloads, alongside being able to plan and forecast longer term.
• The ability to think coolly in stressful situations, dealing professionally and objectively with colleagues from across all markets, senior management and third parties.
• A strong understanding of the wider functions and creative operations within Creative Content. 
• Excellent organisational skills, with the ability to work under pressure, prioritise schedules and manage workloads. 

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you’ll receive an excellent benefits package, including an enhanced company pension, eligibility for a competitive bonus scheme, flexible working, 25 days’ holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods