Talent Development Adviser

Our Leadership and Talent Development team is now looking for a Talent Development Advisor to join us on a six-month fixed-term contract. This is a fantastic opportunity to support our renowned Retail Academy and apprenticeship programmes, helping shape the future of talent at Harrods.

Please note this is a 6 month Fixed Term Contract.

About the Role

In this role, you will be at the heart of our Talent Development efforts – supporting key programmes and initiatives that bring growth opportunities to colleagues across our business. Reporting to the Talent Development Manager, you will act as Programme Lead for the Retail Academy apprenticeship cohorts, while also managing business-as-usual apprenticeships across various functions such as Buying & Merchandising, H-Beauty, Brand Experience, and more.

Key responsibilities include:

• Leading the Retail Academy Programme for 2024–2026 cohorts: onboarding, coordinating learning, and implementing feedback.
• Managing end-to-end apprenticeship processes, including contracting with training providers, tracking progress, and organising key events.
• Supporting broader team initiatives such as learning sessions, career clinics, and cross-functional development projects.
• Producing insights through data analysis and maintaining strong relationships with stakeholders to champion apprenticeships within and beyond the business.

This is a hybrid role based at our Hammersmith office, with a minimum of three days per week onsite, in line with our Hybrid@Harrods policy.

About You

You will be an experienced learning and development professional with a strong background in managing apprenticeships and programmes from start to finish. You’ll thrive on collaboration and have a flair for coaching, facilitation, and stakeholder engagement.

You will also:

• Be confident in managing relationships across all levels – from applicants to training providers and senior leaders.
• Have a proactive and organised approach, able to juggle multiple projects with excellent attention to detail.
• Be curious, data-savvy, and always seeking ways to improve and innovate.
• Bring experience using LMS platforms (Workday is a plus, but not essential).
• Be a self-starter who thrives in fast-paced environments and embraces change with energy.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers, and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.