We are currently recruiting for exceptional Retail Managers to join our teams across our iconic Fashion Divisions.
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. As the world’s leading luxury retail emporium, we craft magic, memorable experiences for our customers and support our talented teams to become the best ambassadors for our global brand. We set the highest standards and reward the remarkable people who help us maintain them.
About the Role
At Harrods, the Retail Manager is critical to the delivery of the unparalleled luxury experience that our business is renowned for. Being the front-line face of the leadership team, the Retail Manager is skilled at building high performing teams and delivering effective performance coaching. This is achieved through high levels of visible leadership on the floor, an ongoing focus on the Harrods Standard, and a natural ability to inspire and engage sales colleagues through story-telling and a culture of continuous feedback.
We’re looking to you to focus on delivering the people, customer and commercial results, whilst continuously striving to make the impossible possible for our customers.
About You
You will be an exceptional people leader who is passionate about nurturing talent and fostering true performance excellence. With a genuine interest in luxury, you lead your teams in providing a world-class service experience as well as spotting training needs to build sales opportunities. You are an innovative thinker, with the ability to utilise data to identify trends and influence strong commercial decisions.
It’s that authentic and inclusive culture you create, alongside a flair for working with data and insight, that will help your business exceed performance targets and deliver exceptional operational standards.
About Us
Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. The environment sets Harrods apart, the personal attention we lavish on every customer, and our people’s unrivalled product knowledge and passion for exemplary service, all helps put our retail team into a league of their own, allowing them to be themselves through passion, expertise and creativity
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return you’ll enjoy a package that includes, eligibility for a competitive bonus, 25 days’ holiday, your birthday off, up to 33% Harrods discount (including our restaurants), the opportunity to join our generous pension scheme and a culture of recognition which celebrates and rewards individual achievement.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
INDRM
Do you want to be notified every time a job like this gets added?
Great news! We will let you know when a new job like this has been added!
Our Values
We have five employee values that show us the way. These values are the behaviours and ways of working that we attach the most importance to at Harrods.
We use our values to illustrate how we want to be with each other, with customers, suppliers and other stakeholders. By living our values together we can make Anything Possible.
Related jobs
Salary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We’re currently looking for full time Team Managers to join our welcoming and close-knit team within Harrods’ vibrant and bustling Food Halls.Team Managers are instrumental in supporting the Departmen
Reference
VAC- 45584
Expiry Date
01/01/0001
Job managed by:
Lucy GovanJob managed by:
Lucy GovanSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Our Brand Managers are at the heart of what we do, they live and breathe our core values and they strive to make anything possible for our customers.About the RoleOur Brand Managers are responsible fo
Reference
VAC- 45339
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. As the world’s leading luxury
Reference
VAC- 42036
Expiry Date
01/01/0001
Job managed by:
Natasha Coventry-MarshallJob managed by:
Natasha Coventry-MarshallSalary
Location
Location
Knightsbridge
Job Type
Full Time
Sector
Retail Management
Contract Type
Permanent
Description
We are currently recruiting for an exceptional Retail Manager to join our teams across our iconic Childrenswear Division. Harrods is one of the world’s leading luxury department stores and we’re becom
Reference
VAC- 44798
Expiry Date
01/01/0001
Job managed by:
Jamie BradleyJob managed by:
Jamie BradleyRead our insights

Teaser
Learning & DevelopmentContent Type
EventsPublish date
04/08/2025
Summary
"We’re proud to celebrate RISE, our learning programme designed to support career growth and development of our colleagues. RISE equips participants with the skills, knowledge, and confide

Teaser
Uniquely YouContent Type
NewsPublish date
04/08/2025
Summary
As the winner of the We Take Pride category at the Harrods Awards for Excellence (HAFE), Geoff Hooton has had his fair share of adventures. From his early days in the Army to his role as t

Teaser
Uniquely YouContent Type
Career StoriesPublish date
04/08/2025
Summary
A native of Venezuela, Analius has lived in London for over 10 years and worked at Harrods for seven of them. We ask her for her current TikTok and TV obsessions, style go-tos and what cul

Teaser
Belonging & InclusionContent Type
EventsPublish date
03/26/2025
Summary
Our Neuroinclusion Network at Harrods was proud to host its inaugural panel discussion in honour of Neurodiversity Celebration Week. Led by our Partnerships Director, Alex Unitt, the pan

Teaser
Our Promise & ValuesContent Type
NewsPublish date
03/26/2025
Summary
WWF Earth Hour 2025 At Harrods, we were proud to take part in WWF Earth Hour on March 22nd, reinforcing our commitment to building a more sustainable future. This year’s theme, “Create

Teaser
Belonging & InclusionContent Type
NewsPublish date
03/26/2025
Summary
At Harrods, giving back to our community is a key part of our ESG strategy. As a founding partner of WEST Youth Zone, we are proud to support their incredible work in empowering

Teaser
GeneralContent Type
NewsPublish date
03/20/2025
Summary
2025 Women to Watch in Hospitality, Travel, Leisure & Retail Index. We are delighted to share that Lindsay Calderwood, Head of Digital Brand Partnerships, has been recognised in the Wi

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
For #InternationalWomensDay this year, we’re shining a spotlight on colleagues across Harrods. We’ve asked them to share their achievements, proud moments, and the diverse roles they hold

Teaser
Belonging & InclusionContent Type
Career StoriesPublish date
03/06/2025
Summary
"Hello, my name is Luboslava Sevcikova, and I am a Uniformed Security Officer at Harrods. My journey began in July 2009, when I started working in Childrenswear. Over a year ago, I made th

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Meet Nicola, the General Store Manager for our new H beauty in Silverburn, Glasgow. Hear about her journey in the beauty retail industry and what excites her most about leading our newest

Teaser
H beautyContent Type
Career StoriesPublish date
02/26/2025
Summary
Welcome to H beauty. Whether it’s finding the perfect red lipstick or sharing skincare secrets, we believe that beauty is about more than what’s on the shelves; it’s about the connections

Teaser
Early CareersContent Type
EventsPublish date
02/20/2025
Summary
This year, we celebrated National Apprenticeship Week 2025 by bringing together our talented apprentices and leaders for a series of inspiring learning and networking events. From gaining
Recently viewed jobs