Maintenance & Minor Works Manager

Due to ongoing growth, our Engineering Team now have an exciting new opening for a Maintenance and Minor Works Manager to join us. You will play a critical role in supporting the maintenance and upkeep of the building’s structural elements, including walls, floors, ceilings, windows, and doors, coordinating repair and renovation projects.

We are looking for a strong leader who will oversee our internal maintenance team of 13 which runs as a 24-7 operation, alongside specialist contractors allocated job to job. We are looking for someone to really shape the future structure of the team, moving from a reactive to proactive nature, carefully planning and strategizing minor works projects and ensuring we have allocated the necessary time and resources to fix these matters to the highest standard, moving from quick fixes to more planned maintenance projects.

About the Role 

In this role you will assist with the development of the building fabric teams capabilities and work with contractors to improve service levels for the estate. You will be accountable for supporting and developing your team and driving a high-performance culture. 

You will also…

• Lead and develop a team of Building Fabric Maintenance Engineers.
• Manage Minor works repairs and improvements.
• Undertake site inspections of building fabric and minor works projects to ensure compliance with specifications, regulations, and quality standards.
• Identify and record defects, non-conformities, and poor workmanship; 
• escalate and manage remedial actions.
• Collaborate with specialist contractors and suppliers ensuring high quality workmanship, timely delivery and cost effective pricing.
• Assign tasks, monitor work progress, and ensure that team members have the necessary tools and resources.
• Oversee routine and emergency repair work, ensuring timely and efficient completion.
• Manage and make improvements where needed the PPM schedule, to prolong the life of building components.
• Build and develop an asset plan for the future to enable efficient capital investment to be defined.
• Plan and execute renovation and refurbishment projects, from inception to completion.
• Manage the maintenance and repair operational budget.

About You 

You will be a strong leader who is proactive, detail-oriented, and skilled in both technical and managerial aspects of building fabric maintenance.

You will have…

• Demonstratable experience in building fabric maintenance management.
• Proven experience in a clerk of works type role for building maintenance.
• NVQ Level 3 or equivalent in Construction, Building Surveying or related field is essential.
• Excellent knowledge of building construction, materials and finishes is required.
• Familiarity with Construction Contracts, Specifications, H&S regulations and CDM is a firm requirement.
• Knowledge of CAFM systems, asset management and Microsoft Office suite required.
• Strong written and verbal communication skills; capable of working with a range of stakeholders.
• Experience in Luxury Retail, Hospitality or similar environments is advantageous.
• IOSH Managing Safely or NEBOSH Certificate is desirable.
• Ability to interpret technical drawings and specifications.
• Problem-solving  with  the  ability  to  use  judgement  and  reasoning  to identify solutions or approaches to problems

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

Uniquely You 

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply. 

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive.

What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.